It is our goal in this Soft Skills training to improve your architecture efforts by making you a better facilitator, collaborator, change agent, and communicator.

The work of an architect is challenging indeed.

It requires a strong set of analytical and organizational skills and tools. But it also requires one to be able to navigate an organization to find the right people, engage them in the effort and then tap into their thinking and understanding. It requires the ability to bring together people with different views to create shared views. Simply put, the architect must be able to lead people to be successful.

What are “soft skills”?

This term is often associated with a set of behaviors and traits that relate to an individual’s ability to interact with other people, whether it be one-on-one or in a group. Examples of soft skills include communication, team building, and conflict resolution. In many organizations, soft skills are contexted by the culture and desired behaviors of the organization. Soft skills are contrasted with “hard skills” that describe capabilities needed to perform tasks, such as industry expertise and process knowledge.

We’ve observed over the years that soft skills are just as important, perhaps even more important than hard skills.

An architect may have mastered the process, tools, and templates for developing architectures. However, it’s impossible to develop architectures in a vacuum. Without the necessary interpersonal skills, the architect will not be successful in engaging the right people, understanding their perspectives, and then building a framework that will be purposefully used by the organization.

What you will learn

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